WalshDoc

Notice of Privacy Practices

Draft version: SOP-WD-NPP-v1.0-2026-05-05
This Notice describes how Second Opinion Physician / WalshDoc may use and disclose health information submitted through telemedicine, questionnaires, lab review, report preparation, and related services. This draft should be reviewed against your existing practice Notice of Privacy Practices and by appropriate legal/compliance counsel before broad live patient use.
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1. Our privacy responsibilities

Second Opinion Physician / WalshDoc is committed to protecting the privacy and security of health information submitted for assessment, report preparation, lab review, follow-up, and related clinical or administrative purposes.

We are required to maintain the privacy and security of protected health information, provide this Notice of our legal duties and privacy practices, follow the terms of the Notice currently in effect, and notify affected individuals if a breach compromises the privacy or security of their information.

2. Information we may collect

Depending on the service, we may collect or receive information such as your name, date of birth, contact information, questionnaire responses, chief complaint, medical history, medication and supplement use, allergies, pregnancy status when applicable, laboratory values, reports, and follow-up information.

3. How we may use your information

We may use your information for treatment-related assessment, clinical review, report preparation, lab interpretation, supplement or nutrition strategy, follow-up planning, administrative operations, scheduling, billing/payment activities, quality improvement, and communication related to services you request.

4. Treatment, payment, and healthcare operations

5. Electronic systems and telemedicine

Information may be submitted, transmitted, stored, and reviewed electronically. WalshDoc uses secure HTTPS transmission and restricted clinician access for submitted questionnaires and reports. The platform may use AWS hosting infrastructure under an active AWS Business Associate Addendum.

No electronic system can be guaranteed to be risk-free. Do not submit emergency information through WalshDoc. If you are having a medical emergency, call 911 or seek emergency care immediately.

6. Business associates

We may use service providers, vendors, hosting providers, software systems, payment processors, email systems, or other business associates to support clinical, administrative, technical, or payment operations. When required, we use agreements intended to require appropriate protection of health information.

7. Uses and disclosures required or permitted by law

We may use or disclose information when required or permitted by law, including for public health, health oversight, legal proceedings, law enforcement, preventing serious threats to health or safety, workers’ compensation, or other legally authorized purposes.

8. Your choices and authorizations

Some uses or disclosures may require your written authorization. You may revoke an authorization in writing unless we have already acted in reliance on it. We do not condition care or services on authorizations except where allowed by law.

9. Your rights

Subject to applicable law and verification of identity, you may have the right to:

10. Requests for records or corrections

Requests for access, copies, amendments, restrictions, or confidential communications should be submitted to Second Opinion Physician using the contact information below. We may require verification of identity before releasing records or making changes.

11. Patient responsibilities

You are responsible for providing accurate and complete information and for keeping your contact information current. You should not share your private questionnaire links or report access with unauthorized individuals. You should maintain an ongoing relationship with your primary care provider and appropriate specialists.

12. Complaints

If you believe your privacy rights have been violated, you may contact Second Opinion Physician. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.

13. Changes to this Notice

We may update this Notice. Changes may apply to information we already have and information we receive in the future. The current version will be posted on this page.

14. Contact

Second Opinion Physician / WalshDoc

Email: drdave@secondopinionphysician.com

Websites: secondopinionphysician.com, questionnaires.walshdoc.com, biotypenutrients.com